Information and contacts
Support & Information Call Center - 24/7 support by phone 02 931 11 11 (domestic calls), or +359 2 931 11 11 (from abroad). More info is available at BDZ Support Call Center
Complaints, feedback and warnings are accepted via electronic form, available in section Feedback at the website.
Contact with Customer Service regarding questions and suggestions - by phone 02 931 11 11 (work days between 08:00 to 16:45), via electronic Contact Form and regular mail via post, at address - Sofia 1080, 3 Ivan Vazov Str.
BDZ PASSENGERS SERVICES EOOD
Address: 3 Ivan Vazov Str., Sofia 1080, Bulgaria
Tel./Fax: 00359 2 987 88 69
E-mail: bdz_passengers@bdz.bg
Signals LPPWDA
Information regarding the terms and procedures for filing reports under the Law on the Protection of Persons Filing Reports or Publicly Disclosing In...
BDZ Support Call Center (24/7)
The Information Call Center of BDZ - Passenger Services, supports all passengers traveling or whiling to travel with the company. On phone 02 931 11 1...
Railway bureaus and stations
Ticket offices, information desks at railway stations, international ticket offices.
Cookies policy
Общи положения„Бисквитките“ представляват малки текстови файлове, които се записват на Вашия компютър, когато се посещава уеб-страницата ни. В случай,...
Privacy policy
„БДЖ - ПЪТНИЧЕСКИ ПРЕВОЗИ” ЕООД, е търговско дружество, регистрирано в търговския регистър към Агенция по вписванията с ЕИК 175405647, със седалище и...
Актуална информация
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Delay of ICF 2615 (Sofia-Sever 13:20 - Varna 20:56)
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