Information and contacts

Support & Information Call Center - 24/7 support by phone 02 931 11 11 (domestic calls), or +359 2 931 11 11 (from abroad). More info is available at BDZ Support Call Center

Complaints, feedback and warnings are accepted via electronic form, available in section Feedback at the website.

Contact with Customer Service regarding questions and suggestions - by phone 02 931 11 11 (work days between 08:00 to 16:45), via electronic Contact Form and regular mail via post, at address - Sofia 1080, 3 Ivan Vazov Str.

BDZ PASSENGERS SERVICES EOOD
Address: 3 Ivan Vazov Str., Sofia 1080, Bulgaria
Tel./Fax: 00359 2 987 88 69
E-mail: bdz_passengers@bdz.bg

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